Account deletion request.

Use this page to request deletion of a Privy Rewards account outside the app.

How to request deletion

  1. Email support@privyrewards.co.za from the email address linked to the account.
  2. Use the subject line: Account deletion request.
  3. Include your full name and the account email address.
  4. We may ask for verification before deleting account data.

What may be retained

Some information may need to be retained where required for legal, accounting, tax, dispute, fraud-prevention, security or operational reasons. We will process deletion requests in line with applicable law.

The mobile app should also include an in-app account deletion route before app-store submission where account creation is available.